At RoadMap Technologies (RMT) we recognize the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable data protection laws in all countries in which RMT operates.
This Privacy Statement describes RMT’s general privacy practices that apply to personal information we collect, use and share about our clients, business partners, supplier and other organizations with which RMT has or contemplates a business relationship as well as the individuals working for them. This Privacy Statement does not apply to the extent RMT processes personal information on behalf of clients for their benefit and under their control (as a “processor”), such as RoadMap Data Aggregation Services (RoadMap DAS) or applications (“apps”). It may apply to collection of information related to authorized users of such services to the extent RMT processes this information for its own interests (as “controller”).
For any questions or concerns regarding our privacy statement or your data privacy in general, send an email to firstname.lastname@example.org
We may collect your personal information as an individual for various purposes, such as the following:
Access and use of websites or other online service (including “apps”)
When entering one of our websites, or using an online service (where references to online services include desktop or mobile applications or “apps”), we will record information necessary to provide you with access, for the operation of the website and for us to comply with security and legal requirements in relation to operating our site, such as passwords, IP address and browser settings. We also collect information about your activities during your visit in order to personalize your website experience, such as recording your preferences and settings, and to collect statistics to help us improve and further develop our websites, products and services.
Responding to your request for information, order, or support
When you contact us (online or offline) in connection with a request for information, to order a product or service, to provide you with support, or to participate in a forum or other social computing tool, we collect information necessary to fulfill your request, to grant you access to the product or service, to provide you with support and to be able to contact you. For instance, we collect your name and contact information, details about your request and your agreement with us and the fulfillment, delivery and invoicing of your order and we may include client satisfaction survey information. We retain such information for administrative purposes, defending our rights, and in connection with our relationship with you. When you provide your name and contact information to register in connection with such a request, the registration may serve to identify you when you visit our websites.
Your Use of Data Aggregation Services
We collect information about your use of RMT Data Aggregation Services to enable product features to operate, improve your user experience, tailor our interactions with you, inform our clients on the overall use of the services, provide support and improve and develop our products and services.
Contacting employees of our clients, prospects, partners and suppliers
In our relationship with clients or prospects, partners and suppliers, they also provide us with business contact information (such as name, business contact details, position or title of their employees, contractors, advisors and authorized users) for purposes such as contract management, fulfillment, delivery of products and services, provision of support, invoicing and management of the services or the relationship.
We register individuals visiting our sites and locations (name, identification and business contact information) and use camera supervision for reasons of security and safety of persons and belongings, as well as for regulatory purposes.
Most information we collect about you comes from our direct interactions with you. When you register for an event we may collect information (online or offline) in relation to the event organization, and during an event, such as participation in sessions and survey results. We combine the personal information we collect to develop aggregate analysis and business intelligence for conducting our business and for marketing purposes. You can choose to receive information by email, telephone or postal mail about our products and services. When visiting our websites or using our services we may provide you with personalized information. You can always opt out from receiving personalized communication from RMT by emailing email@example.com with Subject Line set to Opt-Out,
Where we reference that we use your personal information in connection with a request, order, transaction or agreement (or preparing for the same), or to provide you with services that you requested (such as a website), we do this because it is necessary for the performance of an agreement with you.
Where we reference that we use your personal information in relation to marketing, improvement or development of our products or services, for reasons of safety and security, or regulatory requirements other than in connection with your agreement or request, we do this on the basis of our or a third party’s legitimate interests, or with your consent.
Sharing of Personal Information
As an organization offering a range of products and services, with business processes, management structures and technical systems that cross borders, RMT has implemented policies, along with standards and procedures, for consistent protection of personal information. We may share information about you with our partners world-wide and transfer it to countries in the world where we do business in accordance with this Privacy Statement.
Where appropriate, RMT may also share your personal information with selected partners to help us provide you, or the company you work for, products or services, or to fulfill your requests, or with your consent. When selecting our suppliers and partners, we take into account their data handling processes.
If RMT decides to sell, buy, merge or otherwise reorganize businesses in some countries, such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of such information from sellers. It is RMT’s practice to require appropriate protection for personal information in these types of transactions.
Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceeding, court order, or legal process. We may also share your personal information to protect the rights or property of RMT, our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.
Information Security and Accuracy
We intend to protect your personal information and to maintain its accuracy. RMT implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use, and disclosure. For example, we encrypt certain sensitive personal information such as passwords when we transmit such information over the Internet. We also require that our suppliers protect such information from unauthorized access, use, and disclosure.
We will not retain personal information longer than necessary to fulfill the purposes for which it is processed, including the security of our processing complying with legal and regulatory obligations (e.g. audit, accounting, and statutory retention terms), handling disputes, and for the establishment, exercise or defense of legal claims in the countries where we do business.
How to contact us
If you have a question related to this Privacy Statement, please contact us by email at firstname.lastname@example.org. Your message will be forwarded to the appropriate member of RMT’s Data Privacy Team, such as Data Protection Officers or members of their teams.
For any data security matter or concern contact: email@example.com
Where this is relevant, the controller of your personal information is RoadMap Technologies Inc., P.O Box 7023, Beverly, MA 01915, United States, unless indicated otherwise.
RMT is not the controller in situations such as:
Personal information is processed in connection with a contractual relationship. In this case, the controller of personal information is the RMT contracting company, which is the legal entity with which you or your employer have, or will have, the contract.
You can request to access, update, or correct, and in certain circumstances, delete your personal information. You also have the right to object to direct marketing. You can access the request process here. You may have additional rights pursuant to your local law applicable to the processing.
Right to Lodge a Complaint
In the event you consider our processing of your personal information not to be compliant with the applicable data protection laws, you can lodge a complaint directly with RMT or with the competent data protection authority.
Changes to our Privacy Statements
We may update this Privacy Statement from time to time to reflect changes to our data governance practices at our sole discretion.